Privacy Policy
Effective date: October 1, 2026
Zap Mobile Tire Repair ("Zap," "we," "us") is a referral and dispatch service that connects drivers with independent mobile tire technicians. This policy explains what information we collect when you visit zapmobiletirerepair.com or call us, how we use it, and the choices you have.
Information we collect
- When you call us: your name, phone number, location (where your vehicle is), vehicle make and model, and a description of the tire problem.
- Payments: if you pay us for a service, payment is handled by a third-party payment processor (such as Stripe). We do not see or store your full card number.
- When you visit our website: basic technical data such as your browser type, device type, pages viewed, and approximate location, collected through cookies and similar tools used by our hosting and advertising providers.
- Advertising data: if you reach us through a Google ad, Google may share information with us about the ad interaction and call (for example, call time and duration) to help us measure our ads.
How we use your information
- To find an available mobile tire technician and send help to your location.
- To contact you about your request, including calling or texting you back with updates.
- To process payments and keep basic records of service requests.
- To improve our website, service, and advertising.
- To comply with the law and protect our rights.
Who we share it with
We share only what is needed to get your tire handled:
- Mobile tire technicians: the independent technician we match you with receives your location, vehicle details, the tire problem, and contact details as needed to complete the job.
- Service providers: companies that help us run the business, such as our website host, payment processor, phone provider, and advertising platforms (like Google).
- Legal reasons: when required by law or to protect safety, rights, or property.
We do not sell your personal information.
Cookies and advertising
Our website and advertising partners, including Google, may use cookies to measure ad performance and show relevant ads. You can control cookies in your browser settings and manage Google ad personalization at adssettings.google.com.
How long we keep it
We keep service request records only as long as needed to provide the service, handle follow-ups or disputes, and meet legal or accounting requirements. Then we delete them.
Security
We use reasonable measures to protect your information, and our website is served over a secure (HTTPS) connection. No method of transmission or storage is 100% secure.
Your choices
You can ask us what information we have about you, or ask us to correct or delete it, by calling the number below. Depending on where you live, you may have additional rights under state privacy laws, and we will honor those requests as required.
Children
Our service is meant for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with its effective date.
Contact us
Zap Mobile Tire Repair
Phone: (835) 243-2471
Website: zapmobiletirerepair.com